1. Will my child be met at the airport or train station on the first day and taken back to the airport/station at the end of the course?
2. What happens when I arrive at the school?
3. Where will I be living and sleeping?
4. What type of food is provided on the courses?
5. How much pocket money should I bring?
6. Will my room be locked and valuables safe unattended?
7. What clothes should I bring and how often is laundry done?
8. What about the safety and welfare of students on the courses?
9. How do I contact my family?
10. Can I follow my normal religious practices while I am on the course?
11. Are visitors allowed during the course and can my parent/guardian/friend take me out during the course?
12. How can I pay for my course?
13. What if I require a visa to come to the UK?
14. What do I do after I have paid my deposit?
15. If I am interested in booking a course what should I do?
16. When should I arrive on my course?
Contact our office to check availability. We will hold a place for you whilst you complete the booking form and other relevant forms. A deposit of £575 is payable to secure your place.
We accept payment by bank transfer and cheques drawn on a UK bank account.
The balance of fees is due by 1st June 2020. On receipt of full payment we will send you airport transfer confirmation and the student handbook which contains useful information about your course.
All students arriving on our courses are met at the point of arrival in the UK and accompanied to the centre.
Students are strongly encouraged to take out insurance for medical and personal possessions cover; please contact us if you require assistance.
On receipt of your booking form and deposit we will issue a letter of confirmation to support your visa application.
Yes, all students will be met at the airport or train station (if required) by a member of staff at the appropriate exit point carrying a board with the Our World English Schools logo and the student’s name. If several students arrive at the same time of day, some may be asked to wait until we have met another arrival before the airport or station. Staff will also take the student to the airport or station on departure day assisting students to check-in and stay with the student until he or she has gone into Departures.
For students under 13 years old, they should travel as an Unaccompanied Minor (UM) which your airline or travel agent can tell you about this procedure. Please provide all necessary information to us by e-mail with your contact details if your child would travel as an Unaccompanied Minor (UM).
For students making their own way to your course, please contact us for directions.
Students must arrive and depart on Mondays on the dates advertised on the Fees and Dates section on our website.
Return transfers are included free of charge to/from Heathrow and Gatwick airports and London train stations between 10am and 4pm (supplements which apply outside these times are listed with our Fees and Dates on our website).
All students are welcomed at the Registrations area upon arrival. Pocket money, passports and tickets will be collected from students upon arrival. Staff will organise a tour around the campus and will take the students to their boarding houses and rooms to settle in. Students will have time to unpack, to take a shower or rest. Snack and refreshment will be provided throughout the day in addition to hot meals at dinner time. We will try to encourage the students to call home as soon as they settle in to ensure the parents that they arrive safely.
An English placement test will be organised and students will be placed in a suitable class according to their age and ability.
Students on our courses will be staying in the boarding houses of the school.
Boys and girls are accommodated separately. There are members of staff resident the boarding houses who will be supervising and assisting students in the evening and at night. There will always be staff on-call throughout the night in case of emergency. The house is securely locked at all times and only students and Our World staff have access.
Our Accommodation includes deluxe single, twin, triple and quad study bedrooms with en suite bathrooms.
In case of an emergency, the Centre Manager can be contacted 24 hours a day.
Students eat most of their meals in the school dining hall. There is always an unlimited amount of food and both salad and hot food are provided at mealtimes with vegetarian options available. Water is provided with meals and soft and hot drinks machines are available at most schools. It should be indicated on the application form if there are any special dietary requirements.
Packed lunches or lunch money will be provided when the students go on excursions. Refreshments will be provided in the lesson breaks.
There is nothing to pay for on our courses. All course expenses are included in the course fee. For students wanting to bring a certain amount of money to cover shopping, telephone calls and other incidentals, we recommend £80 – £100 per week to cover these expenses. It is unnecessary and inadvisable for students to carry a large amount of money. Pocket money, passports and tickets will be collected from students upon arrival and a banking service will be available.
Please note that students’ rooms do not have locks, in the interest of personal safety, and valuables may be left with the Centre Manger in the Course Office. Our World English Schools disclaims responsibility for loss or damage to students’ personal possessions, money and other valuables except when officially banked with us. (See insurance section on the booking form).
Clothes will be laundered once a week by the school. Students may be expected to sort out their own clothes when they are returned clean so it is a good idea to have name tapes on items which are not readily identifiable, such as white T-shirts.
Students have to bring their own bath towels. Bedlinen is provided and changed once a week.
Further details about the course and what to bring will be available for students in the Student Handbook.
The students will be under the supervision of the course staff when they are off campus, except where small groups (for students over 13 years of age) are given permission by course staff to go shopping.
There is a Welfare Officer at each centre to help students with any queries regarding safety and welfare. Several of our staff are also trained in First Aid. Students will be taken to the local health centre or hospital when necessary. Please include any medical details on the application form. A medical declaration form will be sent to parents for completion before the course begins.
Our staff will help you phone home on arrival. Wifi access is also available at all centres. Each course centre office has a telephone and email. Emergency contact details will be provided with your confirmation documents. Please note that mobile phones must be switched off during lessons and scheduled events and activities.
Yes. Please tell us at the time of application if you want to attend a place of worship.
Yes. We must have a permission in writing from your parent or guardian at least 48 hours in advance. This must be done to make sure that students do not miss important classes or activities.
Sometimes we take photographs and videos during our courses which we may use for promotional purposes. Please advise us if you do not wish your child to appear in any promotional material.
If you have any further queries, please email us at: firstname.lastname@example.org
Our centres are based in impressive schools, surrounded by beautiful countryside. They are located in London and the South East of England.
Our range of courses embrace a combination of learning with leisure, so that each student has a memorable experience.
If you have questions about any of our courses, please fill out our course enquiry form with your queries.
Our centres are conveniently located so that both educational and personal trips are trouble-free. We also boast outstanding sports facilities.
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